Terms of Service

1. Acceptance of Terms

By accessing, subscribing to, or using Smart IPTV Pro (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to all terms, please refrain from using our streaming playlists and website resources.

2. Service Description & Delivery

Smart IPTV Pro provides digital streaming subscription services, delivering live TV channels and VOD content over the internet using M3U playlists and Xtream Codes API.

• Activation Time: Subscription and free trial details are delivered via email within 5 to 15 minutes post-purchase.
• Hardware Requirement: We do not provide physical TV hardware. Users must supply their own compatible devices (Firestick, Smart TV, Android, iOS, MAG Box).

3. Free Trial Policy

We offer evaluation test lines ("Free Trial") so users can verify stream stability and device compatibility prior to purchasing a full subscription plan.

• Free trials are strictly limited to one test line per customer or household.
• No credit card or payment information is required to claim a free trial account.

4. Subscription Plans & Concurrent Streams

When purchasing a subscription, users must adhere strictly to the designated device limit:

• Each plan defines the maximum number of simultaneous device streams allowed (e.g., 1, 2, or 5 devices).
• Sharing your M3U link or Xtream credentials across unauthorized external networks will result in automatic account suspension without refund.

5. Refund & 7-Day Money-Back Guarantee

We back our service stability with a 7-Day Risk-Free Money-Back Guarantee.

If our technical support team cannot resolve a technical incompatibility on your supported device within the first 7 days, you are eligible for a full refund. Refunds are not granted for user error, local internet speed limitations below requirements, or change of mind.

6. Service Availability & Anti-Freezing Tech

While we maintain a 99.9% uptime SLA powered by our Anti-Freezing™ infrastructure, brief maintenance or upstream broadcaster interruptions may occasionally occur. We are not liable for third-party ISP throttling.